Kirkfood Help & FAQ's

Ingredients, Larder
What's all the fuss about San Marzano Tomatoes?? Aren't they just another Tomato? Can you tell me a bit about em please.
Do you sell Chirat Kressi Krauter vinegar by any chance? Crispin
Dear kirkfood, you cannot understand how estatic I am to find that you stock San Marzano tomato, they are just the best I have ever tasted....can you please let me know your opening hours for the general public. Regards, Maria R
Pastry
hi i am interested in purchasing tunisian brik pastry. i'm not sure where you are based in australia. I live in melbourne and would like to know how much it would cost for transport and the cost of brik per packet.
Puff Pastry and Shortcrust Pastry – What’s the difference?
I need to buy some fraiche for a work function. Could you please let me now the nearest stockist to Camden or Campbelltown. I am also looking for some light small pastry cases for finger food with different fillings. Do you stock those?
here can I buy butter puff pastry? I live in the Werribee area of Melbourne?
Shortcrust pastry or sweetcrust pastry - what's the difference?
Puff Pastry that isn’t oily, puff’s up like it should, isn’t greasy, and doesn’t have a waxy mouth feel is hard to find a recipe for. Do you have a recipe?
Shortcrust pasty is hard to find. Do you stock shortcrust pastry?
Luxury
When can I purchase truffles
Do you sell fresh Black Truffle?
I was interested in purchasing Perigord Black Truffles from Tasmania, but was impressed to find that Perigord French black truffles from Tasmania are not the only source for French Black Truffles. As an expat West Australian, I was wondering if I woul
I have a pet pig in my backyard, his name is cultets. He’s been a pet for many years and due to the Global Financial Crisis I’m thinking I might have to move him on. You see, the main source of his food from the local market is cabbage leaves and with the
What is a Truffle?
What is Truffles australis? Is it a strain of Black Truffle?
Tasmanian Truffles - are they any different to West Australian Truffles?
When is Truffle Season
When does the Australian Black Truffle season start?
What is a perigord Truffle?
Confectionary & Biscuits
Hi, do you stock Calebaut chocolate, or know where I can get some?
Smallgoods
That Kings Ham (Prosciuotto) looks good. Is that the best Proscioutto you can buy in the world?
Is the Dorsogna bacon dry cured ?
Cream and Yoghurt
what is the difference between single and double cream?
What is Creme Fraiche?
What is Buttermilk?
Can you tell me who stocks your YEA clotted cream in Sydney? We live in the lower North Shore area.
Why can't I buy fromage frais in Adelaide. Is there anywhere it can be bought.
What is Clotted Cream?
Why cant I buy Kirks Double Cream?
Can you tell me where I can buy your creme fraiche product in Canberra please. Thank you.
What is Buttermilk?
Hi,I am desperate to obtain clotted cream. I live in Hornsby, in Sydney's north. Woolowrths here have Wattle Valley mascarpone and creme fraiche, but not clotted cream. Can you help? Many thanks
I would like to buy Yea's clotted cream. I live in Wollstonecraft. Could you tell me if there is a retail shop where I can find it? Thank you.
been purchasing your wonderful Wattle Valley Clotted Cream from a local Farmer's Market but for several months now it has been unavailable. Thickened cream products come no where close. I rather like my scones, jam & clotted cream.
Do you have a retail outlet for Yea brand clotted cream in Canberra?
As a migrant, originally from Manchester, England, I spent many Summer months delighting in the tradition of Devonshire Cream Teas. One of the key ingredients being clotted cream of course. I'm planning to host a morning tea for my team here at Computersh
Hi, I would like to bring in yougurt to Singapore. What would be your wholesale price. How many flavours do you have?
I have just discovered your wonderful website! Do you sell buttermilk or dried buttermilk please? I live in Deloraine, Tasmania, and the liquid buttermilk has disappeared.. I tried Coles and a great Deli in Launceston yesterday, but the Deli said that
Hello, I am a chef and have worked in many restaurants across victoria. At one stage a couple of years ago, I had the pleasure of working casually at Brown Brothers Epicurian Centre. They had a "bladder" of yoghurt that they were using an a dessert
Condiments & Sauces
Where can I buy pomegranate molasses in Adelaide?
where can I buy some tarragon vinegar, I live in mooroolbark, where would be the closest place
I purchased the camillia oil from you via ebay how do I buy more your site is too hard to follow
Dear Kirkfood, Does Woods Chilli Jam come in any sizes under 2kg? If not, what is the price of the 2kg portion?
Hi, May I please have a list of ingredients that are in the coconut cream? Thank you very much, Renee
Pasta and Rice
Which rice for a perfect Risotto?
Bronze extruded pasta is brilliant. Can you tell me if your Faella Pasta is manufactured using this method? Thanks Maria.
I'm getting bored with plain old "white rice". Please send me a bag of the wildest, most exotic, kicked-up rice variety you have. My mouth needs some excitement. Thank you well in advance,
Seafood
What are the Spanish White Anchovies used for?
I am writing to you to make you aware of the poor quality in one of your products. We bought 2 packets of the “Superior Gold Salmon” 200g Pre-packed smoked Salmon at Woolworths Store in Sunnybank Hills.It was far too salty and could not be eaten.
I bought a packet of Superior Gold Sliced Smoked Atlantic Salmon 100g from Coles (Bowral) yesterday when I opened it it was quite dry, so useless and difficult to separate the slices. I’m sure I’ve had the product before and it wasn’t like this
Muscatels
I'm having problems sourcing muscatels at the moment, what's the issue here?
Cheese
Can you give me an alternative to Taleggio Cheese as I cannot purchase it anywhere
Can you tell me a bit about Taleggio cheese?
Can you explain the difference between creme fraiche, soured cream, double cream and mascarpone? Barry
What happen to the deliciously silky and milky Buffalo Mozzarella. Is it coming back into stock again soon?
where can I buy some taleggio cheese?
where in sydney can i buy taleggio, northern beaches thank you
is it possible to get brazilian catupiry cheese in sydney?
Do you carry Velveeta?
I would like to buy Brie de Meaux?
I've bee buying imported Cheese from another wholesaler and it never seems to last when it arrives?

Most Australian importers Sea Frieght their cheeses. This is purely a margin grabbing excercise. Sea Freight from Europe is a lengthy process even in a refrigerated container. Look at it this way. The importer orders the cheese and it's already a few weeks old (green). It would take a week to turn the order around and have it consolidated by a freight forwarder and packed into a container for shipping. The journey would take no less than 4 weeks and on average 6 weeks. This make the cheese arriving 6-9 weeks old before it gets here. The conditions in the container, although cool are not the best for cheese as it needs to breathe.

Once the cheese has arrived it would usually takes no less than 2 weeks for it to be "turned" through the importers warehouse before it gets to you.

That makes your cheese 8 - 13 weeks old, MINIMUM!

Your cheese is not lasting because it is more than likely sea freighted.

If you do the numbers, it makes sense to spend a little extra on "air frieghted" product. The amount of product you throw away with the sea frieghted product will more than likely out weigh the small premium you would pay for airfreighted.

Buffalo mozarella - is it the same as Mozzarella di Bufala on your website?
What cheese is used for a classic fondue?
Do you import vasterbotten cheese from Sweden and if so how can I get it?
Can you suggest another cheese I can use as a substitute for Taleggio cheese please?
How does the ‘blue’ get inside Blue cheese?
Hi Im after Ambrosia Cheese have you any?
We normally by K/I cheeses thru Butterfields. What time delay do we expect for deliveries from Sydney ?
Do you know where you can get provolone cheese in england Thank you
I'd like to know just what sort of mold is in blue cheese and where it comes from. I'd also like to know whether blue cheese has penicillin in it.
I'd like to use something a bit different to Grana Padano parmesan. Something a bit special.
What was the recent award winning cheddar from England called? I had read it somewhere recently but can't remember what it was.
Hi, before I place my first order I've got a couple of questions: 1. When buying cheese is the wieght given in the description the minimum size. Eg If I was to buy quantity:1 Cacio di Bosco Tartufo would I be looking at recieving 1.8kg of cheese? 2.
What is a ‘serving’ of cheese?
Is cheese a healthy product to consume?
Hi, I am coming to Australia over christmas and would very much like to buy some english stilton for the people I am staying with (they are British ex-pats!). I was put in contact with you via Coombe Castle in the UK as they said you may be able to help m
Hello do you have pots of Stilton if so what price Thanks
Do you have Vacherin (as in for fondue)?
I want to buy some Munster d'Alsace cheese from . I live in Melbourne and would like to know the prices involved with delivery and per kg (also how much cheese you get per kg.. as in is it heavy or light and therefore more for you money/weight... I've bee
Hi there, I've got a question regarding the Roquefort cheese. How big is a single available pack and how much it costs. I'm asking it for myself and maybe a couple of friends to share. Thanks
Hi Do you have the following cheese? - Soignon Sainte Maure.
could you please give me a website where I can purchase buffalo mozzarella? I have tried everywhere!
Kryten goats chevre/curd...do you stock?
Just a few words to say thank you for your mascarpone cheese that I used for the first time, it is the smoothest, creamiest that I have used and I will be trying all of the other products that you produce. Many thanks for a great product. Susan Berna
do you know where in victoria I can buy the norwegian/sewdish brown cheese called burndst or ski queen? thanks
Hi there, there is much talk about buffalo mozzarella, where can I buy it, Sydney, north shore area? Thanks
I have contacted Carol Waggett of The Wensleydale Creamery in regard to locating a retailer of Wensleydale Cheese and was given the contact for Coombe Castle International being the exporter and they list your company
Do you stock a British cheese called Stilton
is your mimolette cheese hard or soft?
is fluer de marquis cheese available in oz?
Hi! I was looking through your catalogue for a French cheese called Reblochon, but it wasn't there. Is there a good substitute that you know of? Or have I just not found it? Thanks, Chloe
thankyou for the beautiful tasteing cheese, I am happy to see the are now supplying the 12mth (black cheddar) in the "big IGA'.Is there anywhere close to castlemaine for us to sample and buy?Thankyou again for your lovely cheddars and I will continue to
Can you help me. How do I purchase the cheese from the UK, or do you have outlets in Bahrain or Dubai
Cheese Calendar from France is mentioned in your news items but I cant find anywhere retail to buy it. Can you tell me a shop where I can buy the Cheese Calendar for 2010?
Butter
Hi Do you carry Anchor Butter Portions 240 x 10g?
What happened to Kirks Cultured Butter?
What other Butters are you selling at the moment?
I've just seen the new carlsbourg butter you bring in. Is this butter similar to the old kirks cultured butter?
Is Corman Prestissimo a Butter?
What is Corman Prestissimo Butter used for?
Is the Carlsbourg Butter rich in vitamins?
Is Prestissimo butter from Corman Natural?
I am doing some research on butter. Possible to give me some background on the Carlsbourg butter??
What are the advantages of Corman Prestissimo?
What is Prestissimo butter from Corman
Does Butter have more calories than Margarine?
Is butter bad for the digestive system?
Do you supply, or do you know of any retail outlet for ANCHOR or other New Zealand butters please ? Thank you.
Where do you buy cultured butter